FAQ

Our clothing is mainly casual clothing for women and men, which is particularly represented in the cosmos of the biker and motorcycle scene.

Yes, of course!

You can find us on the following channels:

facebook // Instagram // Youtube // tiktok

Men of Mayhem is a motorcycle lifestyle brand. For people with rough edges.
For people who don't want to take the butter out of their bread, as the Hamburger likes to say.

The MEN OF MAYHEM product range includes everything you need for a complete outfit for both women and men. From T-shirts, hoodies, hoody jackets, crewnecks, and pants to various accessories like keychains, caps & beanies, bandanas, and tubes, you'll find it all here.

We have the highest demands on the quality of MEN OF MAYHEM products and put all our heart and soul into ensuring that they are met.

That's why we rely on high-quality fabrics, long-lasting prints and embroidery motifs.

Our flagship store is in Hamburg. Here you can get our entire range (if generally in stock).
In addition to the Men of Mayhem flagship store in Hamburg, there are also dealers in the following cities:
Bochum, Duisburg, Berlin, Schwerin, Viersen, Wunstorf/Hannover, Eppertshausen, Künzelsau & Landshut.
You can find all information about the dealers, such as addresses, opening times and contact information here .

The 13 stands for the 13th letter of the alphabet - namely: M.
The M, in turn, stands for Mayhem.

The birthplace of the MEN OF MAYHEM brand is Hamburg.

More precisely: the Hamburg neighborhood – the Reeperbahn.

Yes, let's do it. We produce our own music in cooperation with Rilla, who is an integral part of the Mayhem Crew. Here too, everything is done on our own initiative, which is something we attach great importance to.

You can stream the MEN OF MAYHEM songs on the following streaming portals:

Spotify

Apple Music

Youtube

Deezer

Amazon music

If you have not received an email, this may be due to the following reasons:
– your email inbox is full
– you entered an incorrect email address
– Our message was classified as spam by your email program

If this doesn't help you yet, please contact us and we will arrange for the order confirmation to be sent again by email.

You can contact us in the following ways:

Telephone 040 / 23 96 98 85
[Mon.-Fri. 10 a.m. to 5 p.m.]

email service@men-of-mayhem.com

Please give us a little time to prepare your order for shipping. We normally ship your package within 48 hours of receiving the order. In special cases it may also take a little more time.

If you have not heard from your shipment after this time, please contact us.

You can contact us in the following ways:

Telephone 040 / 23 96 98 85
[Mon.-Fri. 10 a.m. to 5 p.m.]

email service@men-of-mayhem.com

As soon as a certain size/color is no longer available online, you have the option of entering your email address on the product page.

As soon as the item is back in stock, you will automatically receive an email and you can order it.

Payments are possible via Sofortüberweisung, Paypal, Klarna, Apple Pay, Google Pay, credit card.

You can find out more about this here.

All information about this can be found here .

Roll your eyes and contact us, we'll get to the bottom of this for you.

You can contact us in the following ways:

Telephone 040 / 23 96 98 85
[Mon.-Fri. 10 a.m. to 5 p.m.]

email service@men-of-mayhem.com

After you contact us, we will take care of your request as quickly as possible.

Would you like to know which countries Men of Mayhem delivers to?

You can find all information about this here.

If the contents are damaged, please contact us - we will take care of it from here.

You can contact us in the following ways:

Telephone 040 / 23 96 98 85
[Mon.-Fri. 10 a.m. to 5 p.m.]

email service@men-of-mayhem.com

We will take care of your request as quickly as possible after you contact us!

In this case, please contact us and have your order number ready.

You can contact us in the following ways:

Telephone 040 / 23 96 98 85
[Mon.-Fri. 10 a.m. to 5 p.m.]

email service@men-of-mayhem.com

We will take care of your request as quickly as possible after you contact us!

Shipping within Germany usually takes 1-5 working days. You can find a more precise estimate of the delivery time of your order in the shipment tracking in the shipping confirmation. You will receive this from us by email as soon as your order is on its way to you. You can find further information about delivery times here.

You have to contact us quickly! As a rule, you only have a narrow window of time until the order is handed over to our shipping service provider. From this point on, changes are no longer possible.

If it's about your delivery, you can use the shipment tracking to determine your desired delivery location, such as a parcel shop, or change the delivery day.

You can contact us in the following ways:

Telephone 040 / 23 96 98 85
[Mon.-Fri. 10 a.m. to 5 p.m.]

email service@men-of-mayhem.com

We will take care of your request as quickly as possible after you contact us!

You can find out the status of your shipment from your order confirmation, which you received from us by email.

Also included is information about the expected delivery time. Typically orders ship within 24-48 hours.

Please remember that we have no influence on the delivery itself. This means that we cannot accept any requests regarding the storage location and time frame for delivery.

If you need further assistance, please contact us.

You can contact us in the following ways:

Telephone 040 / 23 96 98 85
[Mon.-Fri. 10 a.m. to 5 p.m.]

email service@men-of-mayhem.com

We will take care of your request as quickly as possible after you contact us!

Please send the completed return form to the following address:

MEN OF MAYHEM c/o
Transco GmbH
Industrial Park 303
78244 Gottmadingen

As soon as we receive your return, it will be checked. After checking the goods, we will refund the amount back to your account within 14 days.

You will usually receive a refund for the returned items within 14 days.

We generally cover the shipping costs in the event of defects and incorrect deliveries.

If you simply exchange sizes, we do not cover any shipping costs for returns. We will bear the resulting shipping costs for re-delivery of the exchange items.

Make sure your return is clearly marked as a return on the customs declaration . This will help us process your return quickly and efficiently.

Customs declaration:

Please enclose a complete customs declaration with your return. This is necessary to speed up the customs process and ensure that your return is processed correctly.

The customs declaration is always attached to the outside of the shipment. To do this, put the forms in a transparent bag and then attach them to the box or envelope. This is necessary to speed up the customs process and to ensure that your return is processed correctly.
All returned items must be listed in detail on the customs declaration.

Shipping address :

MEN OF MAYHEM c/o
atrikom fulfillment GmbH
Long Rod 13
55294 Bodenheim

Important NOTE:

If your return is not properly marked as a return or is sent without a complete customs declaration, this may result in the return ending up at German customs. This can lead to significant delays and additional costs, which we unfortunately cannot cover.

Shipping company :

Please use a reliable shipping company and keep the receipt and tracking number. This is important in case there are any problems or delays with delivery.

Thank you for your understanding and cooperation. If you have any questions or concerns, please do not hesitate to contact our customer service.

Visit our returns portal to process.

There you can exchange it for a suitable size under: “I would like to exchange the item”. Select the desired size.

Please tell us the reason for the return so that we can understand why the item is being returned.

If the item is not available in the desired size, you still have the option of having it refunded.

In this case, you will bear the shipping costs yourself.
You are free to choose which shipping company the goods are returned with.

Please send the return to the following address:
MEN OF MAYHEM c/o
Transco GmbH
Industrial Park 303
78244 Gottmadingen

A few seconds after completing the last return step, you will receive a confirmation email that the return has been announced to us.

You will continue to be kept up to date about the status of your return via email and can track the current status on the tracking page.

Sorry for that!
To complete the process, please visit our returns portal .

There you can exchange it for the correct item under: “I would like to exchange the item”. To do this, select the return reason “incorrect delivery”.

Please briefly describe the problem such as “wrong item received T-Shirt Mayhem Classic S/R instead of T-Shirt Mayhem Classic N/G”.

Please be sure to upload a picture of the incorrect item; we need this for documentation and to further process the return.

If the item is not available, you now have the option of having it refunded.

A few seconds after completing the last return step, you will receive a confirmation email that the return has been announced to us.

You will continue to be kept up to date about the status of your return via email and can track the current status on the tracking page.

After our service team has received and checked the return, you will receive a digital parcel stamp within the next 48 hours.

Big SORRY for that! To complete the process, please visit our returns portal .

There you can exchange it under: “I would like to exchange the item”. Select the desired size.

Please briefly describe the problem such as “hole on the sleeve”.

Be sure to upload a picture of the defective item so that the defect is clearly visible. We need this for documentation and further processing of the return.

If the item is not available, you now have the option of having it refunded.

A few seconds after completing the last return step, you will receive a confirmation email that the return has been announced to us.

You will continue to be kept up to date about the status of your return via email and can track the current status on the tracking page.

After our service team has received and checked the return, you will receive a digital parcel stamp within the next 48 hours.

To process, visit our returns portal .

To do this, select “I would like a refund”

Please tell us the reason for the return (“Too small” / “Too big”) so that we can understand why the item is being returned.

In this case, you will be responsible for the shipping costs.
You are free to choose which shipping company the goods are returned with.

Please send the return to the following address:
MEN OF MAYHEM c/o
Transco GmbH
Industrial Park 303
78244 Gottmadingen

A few seconds after completing the last return step, you will receive a confirmation email that the return has been announced to us.

You will continue to be kept up to date about the status of your return via email and can track the current status on the tracking page.

Sorry for that!
To complete the process, please visit our returns portal .

To do this, select “I would like a refund”

Please tell us the reason for the return (“incorrect delivery”) so that we can understand why the item is being returned.

Please briefly describe the problem such as “wrong item received T-Shirt Mayhem Classic S/R instead of T-Shirt Mayhem Classic N/G”.

Be sure to upload a picture of the incorrect item so that it is clearly visible. We need this for documentation and further processing of the return.

A few seconds after completing the last return step, you will receive a confirmation email that the return has been announced to us.

You will continue to be kept up to date about the status of your return via email and can track the current status on the tracking page.

After our service team has received and checked the return, you will receive a digital parcel stamp within the next 48 hours.

Sorry for that!
To complete the process, please visit our returns portal .

To do this, select “I would like a refund”

Please tell us the reason for the return (“I don’t like the item” “Not as described”) so that we can understand why the item is being returned.

In this case, you will bear the shipping costs yourself.
You are free to choose which shipping company the goods are returned with.

Please send the return to the following address:
MEN OF MAYHEM c/o
Transco GmbH
Industrial Park 303
78244 Gottmadingen

A few seconds after completing the last return step, you will receive a confirmation email that the return has been announced to us.

You will continue to be kept up to date about the status of your return via email and can track the current status on the tracking page.

Big SORRY for that! To complete the process, please visit our returns portal .

To do this, select “I would like a refund”.

Please briefly describe the problem such as “hole on the sleeve”.

Be sure to upload a picture of the defective item so that the defect is clearly visible. We need this for documentation and further processing of the return.

A few seconds after completing the last return step, you will receive a confirmation email that the return has been announced to us.

You will continue to be kept up to date about the status of your return via email and can track the current status on the tracking page.

After our service team has received and checked the return, you will receive a digital parcel stamp within the next 48 hours.